Sr. ERP Analyst
On-siteElkton, Maryland, United States
Elkton, Maryland, United StatesOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Translate approved business requirements into detailed technical specifications, configurations, and testing plans for Sage 100 ERP enhancements. Configure system settings, customize User Defined Fields and scripts, and resolve integration failures between ERP and warehouse or payment systems. Serve as the escalation point for complex application issues, perform root cause analysis, and lead technical testing for upgrades and deployments. Mentor analysts on Sage 100 functionality while maintaining documentation standards and supporting production triage.
Required Qualifications
- Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Administration, or a related field
- Equivalent work experience may be considered in lieu of a degree
- 5+ years of ERP application support, configuration, implementation, or technical analyst experience
- 3+ years of hands-on experience supporting Sage 100 ERP in a technical analyst, application analyst, or ERP support role
- Experience translating approved business requirements into technical requirements, functional specifications, configuration designs, testing criteria, and support documentation
- Experience with Sage 100 configuration, data structures, reporting, integrations, and transaction processing
- Experience developing, supporting, or troubleshooting Sage 100 User Defined Fields (UDFs), User Defined Tables (UDTs), User Defined Scripts (UDS), Custom Office enhancements, or similar Sage 100 customizations
- Working knowledge of SQL, database querying, data validation, data extracts, or reporting tools
- Experience supporting ERP testing, deployment, upgrade, and release management activities
- Strong analytical, troubleshooting, root cause analysis, technical documentation, and communication skills
- Ability to manage multiple technical priorities independently while collaborating with Product Owners, Business Analysts, technical teams, vendors, and business stakeholders
Desired Qualifications
- Deep technical expertise with Sage 100 including Custom Office, Visual Integrator, User Defined Scripts, User Defined Fields, User Defined Tables, custom forms, import/export jobs, and technical configuration
- Experience with Sage 100 Business Object Interface (BOI), SDK concepts, ProvideX, or working with third-party Sage 100 development partners
- Experience with Sage 100 integrated solutions or related add-ons such as ScanForce, MAPADOC, Paya, Avalara, Vertex, SPS Commerce, or similar platforms
- Experience supporting Sage 100 modules such as Inventory Management, Sales Order, Purchase Order, Accounts Receivable, Accounts Payable, Bill of Materials, Work Order, or Production Management
- Experience with SQL Server, Crystal Reports, SSRS, Power BI, or other reporting and analytics platforms
- Experience supporting integrations using APIs, EDI, flat-file exchange, middleware, scheduled jobs, or custom interfaces
- Experience in manufacturing, distribution, supply chain, warehouse, or multi-site operational environments
- Experience with data migration, conversion, master data management, technical debt reduction, or ERP modernization initiatives
- ERP-related certifications, Sage training, technical certifications, or business analysis certifications
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