Sr. Engineering Manager
RemoteNew Zealand
Job Summary
Lead and develop a team of six to seven senior engineers through regular one-to-ones, honest feedback, and autonomy to own their work. Plan and run delivery by setting priorities, managing release cycles, and keeping stakeholders clear on progress and trade-offs. Own critical support issues to resolution by working within the escalation path to get to root causes and ensure fixes are delivered. Balance project work against defects, stability, and tech debt by partnering with Product Management to decide what the team takes on next. Own technical direction for carrier-grade voice and communications products by shaping the roadmap and making technical decisions with Product and Engineering.
Required Qualifications
- 6+ years in software engineering
- 3+ years managing engineering teams
- track record of delivering with little oversight
- A technical degree (CS or STEM)
- Broad technical skills and strong judgement in a complex domain
- Experience running both planned delivery and reactive support
- Clear communication and strong cross-functional relationships
- ability to partner with Product Management
- ability to coordinate across time zones
Desired Qualifications
- experience with AI tools
- Telecoms or a similarly complex domain
- familiarity with SIP/VoIP
- carrier-grade fundamentals
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