Sr Engineer II Engineering - Field ( San Juan)
On-site · Santa Fe, Santa Fe, Argentina
Job Summary
Sr Engineer II for Field/Services team in Santa Fe, Argentina, responsible for installation, configuration and maintenance of IT, Networking, video and security systems, serving as technical point of contact for jail center IT needs; involves datacenter operations, virtualization, Windows/Linux servers, VMWARE/VCENTER, network infrastructure (firewalls, routers, switches), IT service management, and coordinating with vendors and customers with strong emphasis on proactive problem solving and customer service; requires Spanish and English fluency, travel availability, and on-site operations in Santa Fe with rotating on-call shifts; CCNA preferred and VMware/Microsoft certifications valued.
Required Qualifications
- Engineering Degree (Telecommunications, IT, or Electronics)
- 4+ years of experience in the telecommunications field, IT
- Mid/High degree of fluency in Spanish and English
- Availability to travel
- Autonomy and Empowerment to take increasing responsibilities
- Experience in problem solving
- IT certifications such as VMware, Microsoft Administration, or others are valued
- Knowledge in Networking concepts, including experience with firewalls and switches
- Proven experience in IT service management
- Excellent interpersonal and communication skills, with a focus on customer service
- Prior experience in customer-facing IT support roles
- CCNA certification desired
- Cross-cultural and cross-language working experience in teams comprising people from different countries
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