Sr Engineer - Failure Analysis

Senior Engineer, RCA for Reliability Testing Team in Shenzhen, employed under Philip Morris Electronics Shenzhen (PMES). Responsibilities include providing technical advice to the factory/external failure analysis team to categorize failures, delivering precise failure analyses within timeframe, and producing 8D reports to drive corrective actions. Collaborates with manufacturing, quality, product development, reverse logistics, and supplier functions; supports failure analysis planning for new product introductions, including fault-tree derivation, error-code assignment, and data format/collection methods. Maintains failure analysis database and trend data, prepares summary reports for stakeholders, maintains defect-tracking system and ensures on-time status updates and closures. Identifies and locates returned samples, defines efficient investigation routes, selects appropriate analysts, establishes remote inspection with field support. Qualifications emphasize strong analytical and problem-solving abilities, experience in consumer electronics, excellent English communication, familiarity with electrical characterization tools (oscilloscope, EDX, SEM, spectrum analyzer, X-ray, CT scan), and a proactive, independent work style. PMI emphasizes a diverse, inclusive culture and a smoke-free future.