Sr Director, Strategic Programs
$200,000–$245,000 year
RemoteUnited Kingdom or United States
Job Summary
Partner with the SVP of Professional Services to translate strategic priorities into coordinated action, ensuring organizational alignment and clarity. Lead a portfolio of high-priority, cross-functional strategic programs including AI adoption, service offering management, and a new PS enablement rollout, defining objectives, governance, and transition plans for each initiative. Prepare materials for leadership meetings, identify strategic blind spots, and manage dependencies while escalating risks to PS leadership. Drive the PS-wide AI adoption roadmap, develop new service offerings, and build team capability through targeted enablement and performance support tools. This fully remote role operates across the USA, Sweden, Denmark, Germany, and UK, reporting directly to the SVP of Professional Services.
Required Qualifications
- 12 or more years of progressive experience in professional services, strategy, program management, or organizational leadership within an enterprise software or technology company
- demonstrated success operating at a senior level across multiple functional domains
- Proven track record of leading complex, cross-functional strategic programs from inception through transition to operational ownership
- strong instincts for prioritization, stakeholder management, and outcome delivery
- Experience supporting senior executive leadership in an advisory or strategic capacity
- credibility, discretion, and communication skills to operate effectively at the highest levels of the organization
- Demonstrated ability to work effectively in ambiguous, fast-moving environments
- ability to quickly build context, establish structure, and drive progress on initiatives that are not yet fully defined
- Excellent written and verbal communication skills
- ability to synthesize complex topics into clear executive narratives
- ability to engage effectively with audiences ranging from individual contributors to the C-suite
- Strong interpersonal and influencing skills
- ability to build trust and alignment across organizational boundaries
- Genuine interest in and working knowledge of AI tools
- working knowledge of their application in a professional services or enterprise software context
- This is a fully remote position
- Candidates in the following locations are encouraged to apply: USA, Sweden, Denmark, Germany, and UK
Desired Qualifications
- Experience in the aviation, aerospace, or enterprise aviation software industry
- Background in professional services delivery such as consulting, implementation management, or solutions architecture
- Experience designing or leading an enablement or learning and development program for a professional services or customer-facing team
- Familiarity with service offer management, go-to-market packaging, or professional services productization concepts
- Hands-on experience implementing or championing AI tools within a business or delivery context
- practical understanding of how to drive adoption and measure impact
- Experience operating in a role that required managing a shifting portfolio of priorities
- comfortable with the expectation that focus areas will evolve as the organization's needs change
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