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EncorePosted 2 weeks ago

Sr Director, Event Technology I - Hilton San Diego Bayfront

On-siteSan Diego, California, United States

Full TimeSenior LevelEnterprise

Job Summary

Manage venue operations and drive revenue for assigned locations with $8M–$20M in revenue by directing sales and operations leadership to maximize profitability. Develop strong relationships with key venue leaders, service high-profile events, and identify renewal opportunities while analyzing budgets and P&L statements to implement growth action plans. Direct daily floor operations, including scheduling, equipment setups, and inventory control, while ensuring adherence to brand standards and safety protocols. Act as a technical escalation point for leadership teams and oversee staff training on equipment, systems, and Encore standards. Work irregular hours including evenings, weekends, and holidays with on-call status in a hotel/convention center environment.

Required Qualifications

  • Bachelor's degree
  • 7+ years of audio-visual experience
  • 7+ years of operations supervisory/management experience
  • Effective relationship management skills and experience
  • Strong financial acumen
  • Sales Planning
  • Forecasting
  • CRM
  • Excellent written and oral communication and presentation skills
  • Ability to support growth initiatives
  • Proficiency with the use of computer hardware
  • Proficiency with computer software and programs, including the Internet and Microsoft Office
  • Effective leadership abilities
  • customer satisfaction focus
  • people development focus
  • Must be able to meet the physical demands above in order to successfully perform the essential job functions
  • Sitting: 2-3 hours per day
  • Standing: 4-5 hours per day
  • Walking: 4-5 hours per day
  • Stooping: 0-1 hours per day
  • Crawling: 0-1 hours per day
  • Kneeling: 0-1 hours per day
  • Bending: 0-1 hours per day
  • Reaching (above your head): 2-3 hours per day
  • Climbing: 0-1 hour per day
  • Grasping: 4-5 hours per day
  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Occasionally
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Occasionally
  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Occasionally
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Occasionally
  • Close Vision: Continuously
  • Distance Vision: Continuously
  • Color Vision: Frequently
  • Peripheral Vision: Occasionally
  • Depth Perception: Frequently
  • Hearing: Continuously
  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Occasionally
  • 51 - 100 lbs*: Occasionally
  • Over 100 lbs: Occasionally

Desired Qualifications

  • Bachelor's degree is preferred or equivalent experience
  • 5+ years of customer service or hospitality experience is preferred

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