Sr Director Business Operations
$200,000–$230,000 year
On-siteAlpharetta, Georgia, United States
Job Summary
Own the company's strategic operating rhythm by running the annual operating plan (AOP) process and managing OKR cycles from goal setting through retrospectives. Lead quarterly business reviews across Product, GTM, and Ops to drive pre-reads, facilitate sessions, and ensure real decisions with clear owners. Partner with Finance to translate strategic priorities into funded, accountable plans and identify gaps where operating realities drift from priorities. Drive alignment between Product and GTM by analyzing win/loss patterns, pipeline stalls, and go-to-market motions, then build structural mechanisms to keep functions durably aligned. Lead or co-lead market entry efforts for new geographies and verticals, designing commercial models, pricing approaches, and operational readiness from business case development through go-to-market design. Serve as the analytical thought partner to the CSO, CEO, and COO on highest-priority strategic questions, building decision frameworks and business cases for capital allocation. Provide the Board and executive team with strategic grounding on complex, multi-function topics.
Required Qualifications
- >10 years of experience combining strategy, operations, and cross-functional leadership, with a track record of solving hard business problems that span functions
- Direct experience owning or redesigning QBR and OKR processes at a company with 500+ employees — not just participating in them, but driving and improving them
- Demonstrated experience improving GTM–Product alignment — not just diagnosing the problem but changing how the two functions work together
- Experience leading market entry efforts: from market sizing and business case development through to go-to-market design and operational build-out
- Proven ability to operate without direct authority — moving organizations through influence, credibility, and structured problem-solving rather than positional power
- Exceptional written and verbal communicator — can take a complex, messy cross-functional situation and present it to the CEO or Board in a way is clear, accurate, and decision-ready
- Ability to travel up to 20%
Desired Qualifications
- Top-tier consulting background strongly preferred (McKinsey, Bain, BCG, or equivalent), with meaningful in-house experience at a technology, industrial, or infrastructure company
- Exposure to utility technology, smart infrastructure, or industrial technology preferred; understanding of how utilities make capital investment decisions is a plus
- MBA from a leading institution preferred
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