Sr. Digital Product Manager - Homepage
$127,000–$145,000 year
HybridVentura, California, United States
Job Summary
Own and evolve product priorities focused on creating a hassle-free, secure checkout and managing payment solutions. Transform the homepage experience to guide customers efficiently while partnering with Patagonia Action Works to build digital solutions for conservation initiatives. Collaborate across Digital Product, Impact, Finance, UX, Analytics, and Technology teams to translate business needs into executable plans and launch improvements. Develop measurement frameworks using web analytics, customer data, and industry benchmarks to track outcomes and refine the roadmap. Use quantitative analysis to understand customer behavior, including conversion rates and average order value, then iterate on post-purchase self-service experiences for returns and trade-ins.
Required Qualifications
- 5 years of experience leading digital product work in ecommerce or related customer-facing digital environments
- Strong product skills in areas such as digital product development, product road mapping, requirements gathering, backlog management, UX collaboration, and product testing
- Experience working on site design, storytelling content and ecommerce experiences
- Demonstrated ability to use quantitative and qualitative data to understand customer behavior and inform product decisions
- Experience partnering with cross-functional stakeholders such as Finance, UX, analytics/insights, Product Marketing, and technology teams
- Familiarity with modern ecommerce systems and concepts, including payment processors, order/account experiences, returns workflows, and customer feedback loops
- Strong analytical and communication skills, with the ability to turn findings into priorities, reporting, and actionable product recommendations
- Location: Ventura, CA (Hybrid)
- Standard schedule of Tuesday - Thursday on-site and remote work on other days
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