Sr Desktop Support Technician
$60,360–$107,920 year
On-site · Keene, New Hampshire, United States
Job Summary
Sr Desktop Support Technician providing in-person and remote IT end-user support on Windows and macOS, hardware/software deployment and maintenance, asset management, and escalation for Keene State College community; role emphasizes ITSM/ITIL practices, strong customer service, collaboration across campus, and documentation of processes, with onsite work in Keene, NH and targeted remote support for remote units; requires Bachelor’s degree with 4+ years (or equivalent) and valid driver’s license, plus experience with endpoints management (Intune, Autopilot, JAMF), Microsoft Windows and Apple macOS platforms, and ability to communicate effectively with diverse user groups.
Required Qualifications
- Bachelor’s degree and four years of experience in Information Technology field
- Associate’s degree and six years, or combination of education and experience equal to eight years
- Strong customer-focused support skills
- Organizational skills and effective oral and written communication skills
- Valid driver’s license
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.