Sr Customer Success Manager – London (11-month Fixed Term Contract)
Hybrid · London, England, United Kingdom
Job Summary
Senior Customer Success Manager for LinkedIn Hiring Solutions in London. Drive adoption, retention, and measurable ROI by partnering with customers, sales, and internal teams. Act as a strategic advisor, guiding stakeholders to align business objectives with product value. Deliver insights, enablement, and AI-powered support (Hiring Assistant and Co-Pilot) to optimize hiring workflows, monitor engagement, and reduce churn. Collaborate cross-functionally to improve recruiter efficiency and candidate quality through data-driven strategies.
Required Qualifications
- 5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
- Business Fluency in English
- Bachelor's degree or equivalent practical experience
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