Sr. Customer Service Representative
$56,160–$68,640 year
Remote · San Marcos, California, United States or New York City, New York, United States
San Marcos, California, United States or New York City, New York, United StatesRemoteContract$56,160–$68,640 yearMid LevelNot SpecifiedEnterprise
Type
Contract
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Seeking an experienced Sr. Customer Service Representative to provide outstanding support in the utilities and infrastructure sector. Responsibilities include customer interaction management, service coordination, and administrative tasks. Ideal candidates possess strong organizational and communication skills.
Required Qualifications
- Previous experience in a call center or customer service role
- Proficiency in using Windows PC and software systems for data entry and scheduling
- Excellent organizational skills and attention to detail
- Ability to communicate effectively with diverse stakeholders
- Demonstrated ability to multitask in a fast-paced environment
Desired Qualifications
- Familiarity with ServiceTitan or similar service management platforms
- Strong background in dispatching and coordinating service schedules
- Experience in managing quotations, invoices, and service delivery processes
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