Sr. Customer Assistance Representative - Santa Rosa Airport
$46,280–$46,280 year
On-siteSanta Rosa, California, United States
Job Summary
Take incoming calls for reservations, rate quotes, and customer inquiries while providing face-to-face assistance and meeting guests at the Santa Rosa Airport branch. Assess rental needs, process check-ins, returns, and exit kiosk transactions, and assist with vehicle condition checks and maintenance notifications. Perform administrative functions including billing support, accounts receivable, key logs, and miscellaneous reporting. May sell optional protection products, upgrades, and fuel options. Work full-time 40 hours per week with a 2pm-11pm schedule, two days off back-to-back, and a starting rate of $22.25.
Required Qualifications
- High school diploma or GED equivalent
- At least 1 year prior customer service retail or administrative support experience
- Authorized to work in the United States and not require work authorization sponsorship
- Ability to work the following schedule(s): Hours of operation are 9am to 11pm - 7 Days a week
- At least 18 years old
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