Sr. Customer Assistance Representative - Columbia Airport
$35,027–$35,027 year
On-siteColumbia, Missouri, United States
Job Summary
Take incoming calls for reservations, rate quotes, and customer inquiries while providing high-level service through face-to-face interactions. Meet and greet customers, provide directions, and assess rental conditions upon return to process check-ins, returns, and exit kiosk transactions. Assist with administrative functions including billing support, accounts receivables, and key logs, while selling optional protection products and upgrades. Notify management of vehicle problems and perform backup duties as assigned. This full-time role at Columbia Airport offers a starting rate of $16.84/hour plus bonuses, a 40-hour work week, and comprehensive benefits including health coverage and retirement savings.
Required Qualifications
- Must be at least 18 years old
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- High school diploma or GED equivalent required
- Must have at least 1 year prior customer service retail or administrative support experience
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 3 years
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