Sr. Counter Parts Sales Lead

Service customers by phone or in person through sales of heavy-duty parts, determining needs and obtaining items from central warehouses or branches. Suggest related parts for full service, determine sales prices, and handle warranty or defective parts per company procedure. Train new employees on sales procedures, selling methods, and policies, while following up to ensure results. Process approved credits for returns, close out daily invoices, and deposit earnings. Greet walk-in customers immediately and offer assistance within two minutes, maintaining a clean, sales-encouraging display area. Study catalogs, price sheets, and bulletins during non-selling time, ensuring all materials are current.