Sr. Corporate Travel Consultant
$38,292,800–$62,836,800 year
On-siteSanta Monica, California, United States
Job Summary
Quote and book accurate domestic and international travel reservations for a large entertainment client, managing air, hotel, car rentals, trains, tours, and ground arrangements at the lowest possible price within corporate guidelines. Maintain ownership of each record until departure to ensure seat assignments, meal preferences, and upgrades meet client satisfaction. Research and resolve travel problems while applying knowledge of airline rules, tariffs, and fare requirements. Follow and suggest improvements in procedures for customer service, documentation, ticketing, invoicing, and attendance accuracy. Assist other agents on the account and perform other office functions to enhance operational efficiency. Requires Sabre proficiency, experience with premium travelers, and availability for client meetings, conferences, and industry events.
Required Qualifications
- Overall travel industry knowledge and experience
- Essential; Must have excellent communication skills and enjoy working with high level global clientele
- 7 - 10 years Sabre computer knowledge and proficiency
- Competent with all aspects of ticketing transactions
- Proficient with International Itineraries and rate structures
- Knowledge of online booking tools a must
- Experienced and comfortable with premium travelers
- Attention to detail/conscientiousness/flexible
- Problem solving and initiative
- Interpersonal communication and relationship building skills
- Willingness to learn new functions and to enhance existing skills
- Patience and flexibility
- Minimum 7+ Years Industry Experience
- Regular and dependable attendance and punctuality are required
- Occasional travel may be required
- Exerting up to 10 pounds of force occasionally and/ or negligible amount of force frequently or constantly to lift, carry, push or otherwise move objects
- Sedentary work involves sitting most of the time
- Job requires employee to sit for extended periods of time without being able to leave the work area
- Repetitive motion, substantial movements (motions) of the wrists, hands, and/ or fingers
- Typing or otherwise working primarily with fingers
- Must be able to comprehend instructions, interpret documents, and apply abstract principles to a wide range of complex tasks
- Ability to understand the meanings of words and effectively respond, analyze information and write reports, comprehend complex issues, and communicate effectively to diverse groups
- Job requires employee to perform basic arithmetic accurately and compute rates and percentages
- Must be able to communicate effectively and professionally (verbally and in writing) as appropriate for the needs of the audience
- You may be required to travel for Client Meetings, Conferences, Strategic Planning, Industry Events, and internal events
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