Sr. Content Designer
On-site · Columbus, Ohio, United States
Columbus, Ohio, United StatesOn-siteFull TimeSenior LevelNot SpecifiedInvestment BankingEnterprise
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
Investment Banking
Job Summary
Senior Content Designer responsible for developing content strategies for products and features, collaborating with cross-functional teams to create engaging user-friendly content, adopting brand voice, ensuring accessibility, leading content governance, presenting work to directors, and analyzing content performance to drive UX improvements across banking-facing tools within the One Chase Experience platform.
Required Qualifications
- 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
- Experience in creating content architectures, storytelling, and clear and concise writing
- Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
- Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
- Proficient technical literacy in content platforms and understanding their impact on user experience
- Adaptive learner in new financial services products and offerings
- Self-directed in planning, structuring your effort and executing at expected level of quality; you don't need someone guiding you through the work
- Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as user research, interaction design and visual design
- Thorough knowledge of the English language, grammar, spelling, punctuation and usage
- Experience working with brand and copy standards, including style, voice and tone
- Comfortable and confident when presenting work to cross-functional directors
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