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MarkelPosted 1 month ago

Sr. Compliance Coordinator - State National (Workers' Compensation)

On-siteBedford, Texas, United States

Full TimeSenior LevelHigh School Or EquivalentLarge

Job Summary

Review, allocate, and pay complex invoices from third-party vendors and various DOIs. Maintain effective relationships with DOIs, Bureaus, Program Managers, and Company vendors. Process daily DOI consumer complaints and handle incoming calls for staff unable to manage them. Provide advanced administrative support to management and offer guidance to lower-level Compliance staff. Maintain thorough knowledge of products, markets, cost allocation methodologies, and DOI Consumer Complaint handling. Requires 3 to 5 years of cost-allocation and insurance company experience. US Work Authorization required.

Required Qualifications

  • High School Diploma or equivalent
  • 3 to 5 years of experience in a professional office environment
  • 3 to 5 years of cost-allocation experience
  • 3 to 5 years of insurance company or agency experience
  • US Work Authorization
  • Markel does not provide visa sponsorship for this position, now or in the future
  • Intermediate knowledge of Property and Casualty lines of business and types of products written in those lines
  • Intermediate knowledge of account reconciliation and accounts receivable processes
  • Familiarity with cost allocation methodologies
  • Knowledge of DOI Consumer Complaint handling
  • Administrative knowledge of Federal Motor Carriers Safety Administration user interface, as well as various state-specific Motor Carrier sites
  • Ability to work independently and meet deadlines without direct supervision
  • Excellent customer service skills
  • Intermediate knowledge of Microsoft Outlook, Excel and Word
  • Advanced skill in Everest database
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Excellent attention to detail
  • Strong research skills
  • Willingness and ability to persist on complex projects

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