Sr. Commercial Solutions Engineer
$107,500–$145,000 year
RemoteUnited States
Job Summary
Lead technical sales engagements by partnering with Sales to navigate intricate deal cycles, provide value-based demonstrations, and serve as a trusted advisor to prospects. Conduct discovery sessions to uncover business challenges, then design and demonstrate innovative solutions that solve complex problems for high-visibility customers. Act as a strategic partner across Sales, Product, Customer Success, and Professional Services to drive revenue growth and inform product roadmaps based on customer feedback. Proactively grow deep knowledge of Smartsheet products, competitors, and industry trends while leveraging expertise to mentor team members and lead strategic initiatives. Periodically travel to customer sites and industry events as a technical subject matter expert. This role is part of the Worldwide Field Operations Commercial Solutions Engineering team, based remotely from anywhere in the US.
Required Qualifications
- 4+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
- Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
- Previous experience working with relevant technologies, for example: CWM, DAM, MAM, ECM, WCM, CMS, PIM
- Strong technical skills and comfort working in ambiguous and high-pressure situations
- Experience taking a consultative approach to problem solving and positioning solutions
- Excellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiences
- Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
- Experience leveraging & positioning AI during sales cycles
- Must be based remotely from anywhere in the US where Smartsheet is a registered employer
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