Sr Commercial Operations Analyst
Hybrid · Wickliffe, Ohio, United States
Job Summary
Senior Commercial Operations Analyst responsible for owning and coordinating the Sales Incentive Planning (SIP) cycle across global teams, aligning incentives with commercial objectives, managing SIP design and exception processes, driving automation and data integrity, maintaining SIP dashboards, managing CRM enhancement backlog and governance, coordinating with IT/digital teams, updating governance documentation, and supporting CLM and commercial policies. Roles involve hybrid work with travel Limited; location options include Wickliffe, OH (US) or Hazelwood, UK.
Required Qualifications
- Proven experience (min. 5y) in commercial operations, account management, sales operations, or business operations within a complex multinational environment
- Strong stakeholder management skills with the ability to influence across functions (HR, Finance, Legal, IT, Commercial)
- Experience handling confidential and sensitive processes such as Sales Incentive Planning
- Strong organizational skills with the ability to manage multiple workstreams with high attention to detail
- Experience with process automation tools (e.g., Power Automate) and data-driven workflows
- Ability to define business requirements and collaborate effectively with IT and digital teams
- Excellent written and verbal communication skills
- Preferred Qualifications that Drive You Forward
- Experience with CRM platforms (e.g., Salesforce)
- Familiarity with Sales Incentive Planning processes
- Experience with Power BI or similar tools
- Background in specialty chemicals or B2B environments
- Prior commercial or sales experience
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