Sr. Collection Specialist
$54,205–$70,304 year
On-siteSan Francisco, California, United States or California, United States
Job Summary
Sr. Collections Specialist manages a portfolio of distressed commercial transportation and small business loans, focusing on optimizing recoveries, minimizing losses, and ensuring compliance with regulatory and internal policies. Responsibilities include portfolio management and analysis, specialized transportation asset recovery (including coordinating with borrowers and processing documentation), handling voluntary surrender and coordination with risk management on litigation, repossession, and bankruptcy related to transportation assets, negotiating repayment or settlement arrangements with clients, and ensuring adherence to legal, compliance, and audit requirements. The role requires Punjabi proficiency, strong negotiation and analytical skills, experience in skip tracing and investigative research, and the ability to work independently while collaborating with Legal, Risk Management, Accounting, and Equipment Management teams. Proficiency in Microsoft Office and a track record of meeting recovery targets are expected; Excel expertise is a plus. The organization emphasizes serving underserved communities and emphasizes a comprehensive benefits package.
Required Qualifications
- Bilingual – Punjabi proficiency required
- 5-7 years in commercial transportation, finance or leasing
- Strong proficiency with skip tracing tools, data based and investigative research methods
- Strong negotiation and settlement resolution skills
- Excellent analytical and problem-solving abilities
- Proven track record of meeting or exceeding recovery targets in commercial financial industry
- Ability to work independently with minimal supervision
- Strong communication skills, both written and verbal
- Proficiency with Microsoft Office
Desired Qualifications
- Expert in Excel
- Our mission is what motivates us to come to work each day. We know that happy employees are productive employees, which is why we offer a comprehensive benefits package that includes:
- Competitive salary commensurate with experience.
- An environment that values work-life balance and monthly remote work reimbursements.
- 100% company-funded Medical, Dental, Vision, Life & Disability coverage for employees (Based upon your plan selection). 90% company-funded dependent coverage (Based upon your plan selection) as well as Flexible Spending Accounts.
- Voluntary benefits with payroll deduction for Supplemental Life & AD&D insurance and legal plans.
- Tax deferred & Roth 403(b) Retirement Plan with employer match.
- 15 paid vacation days, 12 paid holidays, 1 floating paid holiday, 10 Sick days, and paid parental leave.
- We are an
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