Sr Business Process Manager
On-siteHeredia, Heredia Province, Costa Rica
Job Summary
Lead Finance transformation and process excellence initiatives by assessing current-state operations, identifying root causes, and redesigning workflows across core Finance processes including close, consolidation, and regulatory reporting. Apply structured process improvement methods to map states, quantify opportunities, and establish stronger controls that improve accuracy, scalability, and compliance. Define process governance, ownership, and continuous-improvement routines while leading stakeholder alignment and change adoption across cross-functional partners. Coach teams in problem-solving practices and apply technology and AI solutions to enable approved future-state processes. Track measurable outcomes including cycle time, cost, and benefits realization. This strategic individual contributor role within the Finance Transformation & Strategy team influences senior leadership and drives sustainable improvements through adoption.
Required Qualifications
- Lean Six Sigma Black Belt certification or equivalent demonstrated mastery of structured process improvement methods applied to complex business problems
- 8+ years of relevant experience leading Finance process transformation, process excellence, or operating-model improvement in a complex organization
- Deep working knowledge of core Finance processes, controls, data, and operating models, with the ability to become productive quickly without an extended Finance ramp-up period
- Proven track record leading end-to-end process improvement initiatives from diagnostic and future-state design through implementation, change adoption, and measurable benefits realization
- Demonstrated experience establishing process governance, ownership, performance measures, control frameworks, documentation standards, and continuous-improvement routines
- Ability to challenge current practices, identify root causes, and design solutions that improve controls, accuracy, cycle time, scalability, cost, and user experience
- Strong stakeholder leadership and communication skills, including the ability to influence senior Finance leaders and align globally distributed, cross-functional teams without direct authority
- Bachelor's degree or equivalent practical experience
Desired Qualifications
- Additional relevant credentials in change management, project management, accounting, or Finance transformation preferred
- Experience working across global organizations preferred
- Experience applying technology and AI as enablers of process improvement, with the judgment to distinguish technology opportunities from process, policy, control, or operating-model issues preferred
- Familiarity with enterprise Finance platforms and data environments such as SAP, OneStream, Power BI, Microsoft Fabric, or comparable tools preferred
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