Sr. Business Analyst
On-site · Fort Worth, Texas, United States
Job Summary
Sr. Business Analyst (Salesforce) to lead administration, optimization, and governance of Salesforce.com, driving sales productivity and business growth. Partner with Sales Finance, IT, Operations, and Marketing to translate business requirements into scalable Salesforce solutions; design and implement CRM enhancements; lead large-scale CRM initiatives from concept to execution; develop reports and dashboards for forecasting and strategic planning; ensure data quality and SOX/compliance; support forecasting, pipeline visibility, and process improvements; travel approximately one trip per business quarter; based in Fort Worth, TX.
Required Qualifications
- Bachelor’s degree or equivalent experience
- 7+ years of experience in business systems, business intelligence, or related fields
- 5+ years of hands-on Salesforce.com experience (administration, configuration, reporting)
- Proven ability to gather requirements, translate them into technical solutions, and deliver projects end-to-end
- Strong analytical skills with experience in data modeling, reporting, and decision support
- Ability to work independently while collaborating effectively across teams and stakeholders
- Preferred: Salesforce Certified Administrator (ADM-201, ADM-211) or similar certification
- Experience in healthcare or healthcare technology industry
- Advanced Salesforce expertise (automation, integrations, advanced reporting)
- Experience leading large-scale CRM implementations or transformations
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