Sr. Banquet Captain

Supervise set up and clean up of assigned banquet functions, ensuring linen, service ware, and glassware are prepared per instructions. Conduct pre-event line-up meetings to review function particulars with staff, event managers, and kitchen teams. Greet clients throughout events, respond to guest requests, and ensure food and beverage presentation meets expectations while promptly removing dishes. Attend weekly BEO meetings, assist with updating banquet standards, and maintain monthly departmental inventories. Train Captains and hourly employees on service, safety, and guest scores; coach staff on hotel standards and best practices. Manage banquet bar inventory, audit beverages, and replenish supplies as needed. Monitor floor operations, coordinate with culinary and banquet teams on timing and changes, and comply with all alcohol serving regulations. Reset rooms post-event per supervisor specifications.