Sr. Associate Technical Writer
$61,500–$102,500 year
RemotePennsylvania, United States or Ohio, United States
Job Summary
Create and maintain user guides, release notes, online help content, and product documentation for pharmacy software. Partner with subject matter experts, product teams, and instructional designers to gather information and translate complex technical concepts into clear content for both technical and non-technical audiences. Manage multiple documentation projects and prioritize deliverables to meet release timelines while participating in cross-functional meetings to identify requirements and risks. This role supports McKesson Prescription Solutions in making quality care more accessible by ensuring consistency with branding and quality standards across all customer-facing materials.
Required Qualifications
- Degree or equivalent and typically 4+ years of relevant experience
- Familiarity with Adobe Acrobat Pro or Adobe Creative Cloud
- Strong experience in technical writing, technical communications, content development, or documentation creation
- Experience creating end-user documentation, user guides, process documentation, or software-related content
- Strong written and verbal communication skills
- Experience collaborating with cross-functional stakeholders and subject matter experts
- Ability to manage multiple priorities and meet deadlines
Desired Qualifications
- Experience documenting software products, SaaS platforms, healthcare technology, or pharmacy systems
- Experience developing release notes, online help content, knowledge base articles, or implementation documentation
- Exposure to instructional design, training content development, or learning materials
- Experience using AI-enabled productivity tools such as Microsoft Copilot or Claude
- Strong facilitation, meeting leadership, and stakeholder communication skills
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