Sr. Associate - Product Owner, Digital Service Experience - 93931
$90,000–$128,500 year
Hybrid · Cleveland, Ohio, United States
Cleveland, Ohio, United StatesHybridFull Time$90,000–$128,500 yearSenior LevelBachelors DegreeEnterprise
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Job Summary
Sr. Associate - Product Owner, Digital Service Experience at New York Life drives the digital roadmap for IVR, web, and mobile by translating business needs into actionable user stories, leading cross-functional initiatives with Service/Technology/Agency, guiding UAT, tracking KPIs, and delivering scalable, client-centric solutions in a hybrid (2 days/week in-office) Cincinnati/Ohio-area setting.
Required Qualifications
- Bachelor’s degree
- 3–5 years of experience in digital product ownership or related field
- Strong analytical and problem-solving skills
- Experience with Agile methodologies and SDLC concepts
- Excellent communication and stakeholder management skills
- Experience managing digital products or roadmaps across web, mobile, or IVR platforms
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.