Sr. Associate, Product Management - Customer Resiliency, Offers Payments
$101,100–$115,400 year
On-siteChicago, Illinois, United States or New York City, New York, United States
Job Summary
Architect sophisticated functional enhancements and destination-state capabilities within the offers ecosystem to empower customers to resolve outstanding balances. Spearhead the transformation of payment experiences by prioritizing flexible, transparent, and robust mechanisms that enable customers to honor financial commitments. Serve as the strategic lead for a full-staffed engineering squad, championing agile delivery to bring essential innovations to life while breaking down business epics into user stories. Utilize hypothesis-driven assessment of data to ensure features deliver on real business needs and own the prioritization of the feature development roadmap. Collaborate with designers, technologists, and subject-matter experts to build cutting-edge solutions that meet customers exactly where they are in their journey. Articulate a succinct product roadmap to deliver business value and share results with stakeholders.
Required Qualifications
- Bachelor's degree or military experience
- At least 1 year of product management experience
- At least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Desired Qualifications
- Bachelor's degree in computer science or engineering
- 1+ years translating business strategy or analysis into consumer facing digital products
- 1+ years of experience working on core product platforms powering digital experiences
- 1+ years working with cross functional teams as a product owner in an agile development process
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