Sr. Analyst - Client Support Services for Capital Market Solutions (Calypso)
Hybrid · Mexico City, Mexico City, Mexico
Job Summary
Senior Fixed Income Business Analyst overseeing client-facing support for Calypso-enabled post-trade and risk solutions. Responsibilities include resolving Calypso platform issues related to use, maintenance, and upgrades; analyzing and replicating issues; collaborating with engineering and product teams to implement solutions; tracking and resolving client escalations; guiding clients to optimize configuration and usage; mentoring junior team members; and contributing to process improvements and knowledge sharing. Required to have a finance or related degree with 3+ years in capital markets or fintech, strong knowledge of fixed income, derivatives, and market data concepts, and proficiency in English and Spanish. Technical familiarity with SQL and Java (or OO programming) is desirable; advanced certifications like CFA/FRM are a plus. The role is based in Mexico City with a hybrid work arrangement (at least 3 days in-office), and Nasdaq emphasizes inclusive hiring and accommodations.
Required Qualifications
- Bachelor’s degree in Finance, Business, or related field (or equivalent experience)
- 3+ years of experience in capital markets, banking, or financial technology
- Strong understanding of fixed income products, credit derivatives, and market data concepts
- Excellent analytical and problem-solving skills with ability to interpret complex financial workflows
- Strong communication skills; fluent in English and Spanish, with experience working in global, collaborative environments
- Experience with risk management concepts or financial modeling
- Familiarity with SQL, Java, or object-oriented programming
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