Sr Analyst – Business Operations Insights
On-siteHyderabad, Telangana, India
Job Summary
Lead business discovery workshops and requirement gathering sessions across Commercial Excellence, Sales, Marketing, Services, Operations, and Finance to transform challenges into scalable analytics solutions. Own the end-to-end Business Requirements Document process, define project scope and success criteria, and perform gap analysis between existing capabilities and future needs. Collaborate with BI developers and data engineers to ensure reporting alignment, validate dashboards, and drive adoption of AI-enabled analytics and self-service BI. Act as a trusted advisor to stakeholders, challenging requests to ensure scalability and adherence to enterprise data governance standards while tracking project milestones and delivery timelines.
Required Qualifications
- Good experience in Business Intelligence, Business Operations, Analytics Consulting, Reporting, or Business Analysis
- Strong understanding of business operations across Commercial Excellence, Sales, Marketing, Services, Operations, Finance, or similar business functions
- Proven experience managing senior business stakeholders and leading requirement discovery sessions
- Extensive experience creating and managing Business Requirements Documents (BRDs), Functional Specifications, User Stories, Process Flows, and Solution Documentation
- Strong understanding of project lifecycle management, Agile delivery, backlog management, and stakeholder governance
- Ability to translate business challenges into scalable analytics and reporting solutions
- Strong analytical thinking with the ability to identify business trends, process gaps, and improvement opportunities
- Experience working with enterprise reporting platforms such as Power BI or Tableau
- Working knowledge of SQL and relational databases to support business analysis and validate reporting requirements
- Experience with enterprise business applications such as Salesforce (SFDC), SAP, Oracle Fusion, Hyperion, Oracle P6, ServiceNow, or similar platforms
- Strong understanding of data governance, KPI frameworks, data quality, and reporting standards
- Excellent written and verbal communication skills with the ability to present complex analytical concepts to executive leadership
- Ability to influence stakeholders and drive alignment across cross-functional teams
Desired Qualifications
- Experience supporting one or more of the following business functions: Commercial Excellence Sales Operations Marketing Analytics Customer Support Services Operations Project Controls Finance Supply Chain Operations Excellence
- Business Acumen
- Demonstrates a deep understanding of business operations, organizational priorities, and strategic objectives
- Understands how analytics can improve operational performance, business outcomes, and decision-making
- Advises stakeholders on the most effective reporting, data, and process solutions rather than simply executing requested changes
- Balances business priorities with technical feasibility, governance, scalability, and long-term sustainability
- Acts as a trusted consultant by recommending best practices and challenging approaches that may introduce operational or data quality risks
- Builds credibility and trust with business stakeholders through expertise and professionalism
- Takes ownership of projects from discovery through successful delivery
- Demonstrates strong problem-solving and structured thinking
- Influences decisions using data, business rationale, and analytical insights
- Promotes collaboration across business, analytics, and technology teams
- Maintains high standards for documentation, governance, and solution quality
- Continuously seeks opportunities to improve business processes through analytics and automation
- Operates with a strong sense of accountability, customer focus, and execution excellence
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