Sr. Analyst, Benefits, ADA & Leave
$31,200–$31,200 year
On-siteMiami, Florida, United States
Job Summary
Manage end-to-end leave and accommodation case oversight for shoreside North American Carnival Corporation Brand employees, serving as the primary subject matter expert on ADA, FMLA, PWFA, and state leave laws. Assess employee needs, review medical documentation, and determine reasonable accommodations while ensuring compliance with federal, state, and local regulations. Partner with HR Business Partners, supervisors, Legal, and third-party administrators to coordinate case lifecycles, track entitlements, and facilitate return-to-work processes. Provide clear written communications on accommodation decisions and lead consultation sessions to guide stakeholders through complex leave programs. Maintain strict confidentiality and document all interactions in accordance with recordkeeping requirements. Work independently with minimal supervision, exercising sound judgment on sensitive cases. Located in the Miami/Ft. Lauderdale area, working in-office Monday through Thursday with remote Fridays.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field OR equivalent combination of education and 5–7 years of experience in leave of absence and ADA/accommodation administration
- Strong working knowledge of federal, state, and local leave and accommodation laws, including ADA, FMLA, PWFA, and USERRA
- Proven ability to manage multiple priorities simultaneously in a fast-paced, evolving environment
- Ability to work independently, exercise sound judgment, and make decisions with minimal supervision
- Strong verbal and written communication skills, with the ability to explain complex leave and accommodation concepts clearly
- Demonstrated ability to handle sensitive and confidential information with discretion, professionalism, and integrity
- Strong analytical and critical thinking skills, including the ability to review and interpret medical documentation
- Effective problem-solving skills with the ability to navigate complex and sensitive employee situations
- Ability to build and maintain collaborative relationships with HR Business Partners, managers, Legal, and external vendors
- High level of professionalism, including diplomacy, patience, and tact
- Proficiency in HRIS systems and leave management platforms
- Intermediate proficiency in Microsoft Excel and PowerPoint
- 5+ years of experience in benefits, leave administration, and/or ADA accommodation management
- Direct experience managing the ADA interactive process and administering FMLA and state leave programs
- Must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area
- Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
Desired Qualifications
- Benefits administration experience
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