Sr. Account Support Associate
On-siteSão Paulo, São Paulo, Brazil
Job Summary
Support the development and execution of account plans for a portfolio of issuer clients, driving growth, upselling, and cross-selling of Visa Value Added Services. Build and maintain strong client relationships by analyzing performance trends, coordinating cross-functional teams, and developing executive-level presentations and business reviews. Drive operational efficiencies to ensure portfolio performance while safeguarding data integrity through rigorous CRM hygiene and compliance with Visa policies. Manage commercial negotiations, client incentives, and business renewals to deliver strategic business outcomes.
Required Qualifications
- 3 or more years of work experience
- Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
- 5+ years of experience in account management, business development, sales, consulting, banking, payments, or financial services
- Knowledge of banking operations, card issuing businesses, and payment ecosystems
- Ability to develop, lead and close complex competitive sales efforts
- Ability to negotiate business agreements and enhance existing and new relationships
- Demonstrate understanding of the payments landscape and technology solutions to implement creative strategies to grow Visa's business
- Strong analytical, communication, problem solving and relationship management skills
- Ability to coordinate internal and external resources and nurture cross functional relationships
- Demonstrated understanding of financial indicators to measure business performance and an ability to summarize business and financial data in a useful manner for planning and decision making
- Advanced English
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