Sr Account Manager - Dallas

Develop and manage operational and technical relationships through in-person visits and phone calls to carry out the account plan. Understand the client's environment to ensure full utilization of Fiserv's solutions, while providing reporting on accomplishments and in-process activities. Work cross-functionally on critical initiatives including incident response, process improvement, and standard operating procedure development. Maintain compliance with system audits, client profile updates, and administrative duties to ensure legal and contractual obligations are met. Requires 3+ years of customer service experience, ability to travel up to 20%, and independent decision-making skills.