Sportsbook Ticket Writer (Part Time

Write tickets and process cash winning tickets while handling customer questions and disputes. Count cash at the beginning and end of each shift, ensuring all customers feel welcome through engaging conversations and patient explanations of wagering rules. Adhere to a compliant environment by following Gaming Control Board reporting requirements, calling MTL support for bets needing paperwork, and maintaining uniform policy standards. Anticipate customer needs, respond to feedback, and promptly report any issues affecting the sportsbook experience. Undertake additional operations tasks as requested.