Sports Behaviour Analyst
On-site · Cape Town, Western Cape, South Africa
Job Summary
As a Sports Behaviour Analyst, you will monitor real-time sports events to identify irregular betting activities and assess customer betting patterns. Your key tasks include investigating flagged accounts, reviewing betting histories for potential adjustments, and tracking behavioral trends to inform strategy. Collaboration with Trading and Risk teams is essential for implementing mitigation strategies. You should possess strong communication skills, attention to detail, proficiency in Microsoft Excel, and a solid understanding of sports betting principles. Experience with databases and a passion for sports data analytics are also crucial.
Required Qualifications
- Strong verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical audiences.
- Proven ability to work collaboratively within cross-functional teams, contributing to shared goals and effective decision-making.
- Excellent project and time management skills, with experience handling multiple tasks simultaneously and delivering high-quality outputs on time.
- Exceptional attention to detail, ensuring accuracy and consistency in all analyses, reports, and operational processes.
- Adaptability and resilience in fast-paced, dynamic environments, with the ability to respond effectively to shifting priorities and emerging challenges.
- Advanced proficiency in Microsoft Office Suite, particularly Microsoft Excel, for data analysis and reporting.
- Strong numerical aptitude and analytical thinking, with the ability to interpret and derive insights from complex quantitative data.
- Solid understanding of the mathematical principles underpinning sports betting markets and customer behaviour.
- Experience working with relational and non-relational databases, including data extraction, manipulation, and interpretation.
- Deep passion for sports, complemented by a strong interest in sports data, betting trends, and behavioural analytics.
- Willingness and availability to work flexible hours, including evenings, weekends, and participation in a 24/7 rotational shift schedule.
Desired Qualifications
- In-depth knowledge of sports betting markets, including odds calculation, betting types, and market dynamics.
- Previous experience in the online gaming, sportsbook, or casino industry, with a strong understanding of player behaviour and industry operations.
- Familiarity with gambling regulations and compliance requirements across multiple jurisdictions, ensuring adherence to legal and ethical standards.
- Proven ability to identify, investigate, and analyse patterns of abuse, arbitrage, and other forms of advantage play.
- Experience in developing and executing customer retention strategies, particularly in data-driven or regulated environments.
- Working knowledge of data visualisation tools, especially Tableau, for presenting behavioural insights and trends.
- Practical experience using search and analytics platforms such as Elastic Search and Kibana for behavioural monitoring and investigation.
- Proficiency in SQL or other query languages for efficient data extraction, manipulation, and analysis.
Additional Requirements
- Candidates may be required to undergo a credit and criminal record check as part of the hiring process.
- Qualification verification checks will be conducted.
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