Sports Aftersales and Repair advisor
Hybrid · Northampton, England, United Kingdom
Job Summary
Technical Advisor – Decathlon Technical Support (DTS) role in the UK delivering remote maintenance and repair solutions to customers and stores to prolong product life; emphasizes sustainability by reducing disposed or written-off products, and requires excellent written English, IT proficiency (experience with Google or Zendesk is a plus), effective email communication, autonomous work in remote settings, adaptable task management, and a drive to outperform on KPIs. Hybrid work model with attendance at the Northampton hub, visa sponsorship not available.
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