Spnaish Customer Care for Cybersecurity Tech Giant - Work from Athens, Greece
RemoteSpain or Greece
Spain or GreeceRemoteFull TimeSmall
Full TimeSmall
Job Summary
Handle customer inquiries for Spanish-speaking clients via inbound calls, email, and chats while resolving complaints professionally to maintain high satisfaction. Troubleshoot security-related issues including account access, threats, vulnerabilities, and software problems. Accurately document all interactions in the CRM system and collaborate with internal teams to improve support processes and achieve performance targets. Requires native Spanish fluency, B2 English proficiency, and willingness to relocate to Athens, Greece. Fully paid relocation package and competitive monthly salary with performance bonuses.
Required Qualifications
- Native-level fluency in Spanish (both written and spoken)
- A minimum English proficiency of B2
- Strong communication and problem-solving skills
- Comfortable using computers
- Willingness to learn new software tools
- Ability to work in a team-oriented environment
- Willingness to relocate and live in Greece
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