Specimen Collector I
On-site · Manassas, Virginia, United States
Job Summary
The Specimen Collector I position involves collecting biological specimens at client sites, ensuring chain-of-custody integrity, labeling/sealing samples, and completing requisitions for laboratory processing. Responsibilities include maintaining SOPs, handling insurance verification for billing, packaging specimens for shipment, addressing client questions about Aegis policies, complying with HIPAA and PPE requirements, ordering supplies and managing budget with RSM/ASM as needed, verifying insurance information, collecting payments when applicable, and supporting regional sales objectives related to sample collection. The role requires strong communication with clients and internal teams, a proactive approach to process improvements, and a professional representation of Aegis testing services. A successful candidate should have a high school diploma or GED, be capable of working in a fast-paced, confidential healthcare environment, possess excellent customer service and communication skills, and have basic computer literacy and familiarity with Windows OS; prior healthcare experience is preferred. Aegis Sciences Corporation is an Equal Opportunity Employer.
Required Qualifications
- High School diploma or GED required
- Ability to work in a fast paced environment while maintaining a focus on quality and extreme confidentiality
- Experience in the healthcare/medical field is preferred
- Excellent customer service skills
- Positive attitude in patient interactions
- Excellent written and verbal communication skills
- Ability to multitask without sacrificing quality
- Attention to detail
- Ability to interact with staff at all levels
- Basic computer knowledge including email
- Basic understanding of web site navigation and URL entry
- Ability to maintain and enter usernames/passwords
- Understanding of computer ports (USB for signature pad, printers)
- Ability to type at least 40 words per minute
- Experience with Windows operating system
- Preferred experience with tablets and stylus
- Knowledge of saving/deleting files and folders
- Understanding necessity of security measures
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