Specijalist korisničke podrške na nizozemskom jeziku (m/ž)
HybridSarajevo, Federation of B&H, Bosnia and Herzegovina
Sarajevo, Federation of B&H, Bosnia and HerzegovinaHybridFull Time
Full Time
Job Summary
Provide Dutch-language support and information to client users via email, tickets, chat, and voice channels, handling inquiries and ensuring high service quality and customer satisfaction. Process and resolve user requests efficiently while maintaining a client-focused, problem-solving approach within a team environment. Requires excellent communication skills, fluent written and spoken Dutch, and proficiency in MS Office/Google. Offers a hybrid work schedule, welcome bonus, monthly bonuses, and opportunities for professional growth within a leading European BPO company.
Required Qualifications
- Odlične komunikacijske vještine
- Izvrsno znanje nizozmskog jezika, pismeno i usmeno
- Poznavanje MS Officea/Google, poznavanje rada na računaru
- Sposobnost rješavanja problema na učinkovit, brz i ugodan način
- Visoka orijentacija na klijente
- Sposobnosti rješavanja upita
- Sposobnost rada u timu
- Pouzdanost
- Nezavisnost
- Ambicija
Desired Qualifications
- Snalažljivost
- Ljubaznost
- Zadovoljstvo u radu s klijentima
- Pozitivnu, motiviranu ličnost sa visokom radnom etikom
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