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Mplus GroupPosted 5 months ago

Specijalist korisničke podrške na hrvatskom jeziku (m/ž):

On-siteSarajevo, Federation of B&H, Bosnia and Herzegovina

Full Time

Job Summary

Provide support and information to users in Croatian via telephone, ensuring high service quality and customer satisfaction. Resolve client inquiries efficiently while maintaining a friendly, problem-solving approach. Demonstrate strong communication skills, reliability, and a client-focused mindset within the team. Work from our center in Sarajevo with a hybrid schedule after three months. Join M Plus, a leading European BPO, to develop your career in an international environment with opportunities for continuous training and internal benefits.

Required Qualifications

  • Odlične komunikacijske vještine
  • Snalažljivost, ljubaznost i zadovoljstvo u radu s klijentima
  • Poznavanje rada na računaru
  • Sposobnost rješavanja problema na učinkovit, brz i ugodan način
  • Visoka orijentacija na klijente
  • Sposobnosti rješavanja upita
  • Sposobnost rada u timu
  • Pouzdanost
  • Nezavisnost
  • Ambicija
  • Mjesto rada: Rad iz centra, Sarajevo/Hibridni rad

Desired Qualifications

  • Pozitivnu, motiviranu ličnost sa visokom radnom etikom
  • Ako si društvena, komunikativna osoba koja voli pomagati drugima

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