Specijalist korisničke podrške na engleskom jeziku (m/ž) - remote
HybridSarajevo, Federation of B&H, Bosnia and Herzegovina
Job Summary
Act as the first point of contact for all inquiries regarding our brand names, services, and products by resolving customer questions efficiently and pleasantly. Utilize strong communication skills and excellent English proficiency to handle client interactions, demonstrating problem-solving abilities and a high client orientation. Work within a team environment while maintaining independence, reliability, and a positive attitude to ensure a smooth user experience. This role offers remote work opportunities across BiH, includes a monthly bonus and referral incentives, and provides access to modern equipment and internal training programs within a dynamic, international company.
Required Qualifications
- Odlične komunikacijske vještine
- Izvrsno znanje engleskog jezika, pismeno i usmeno
- Snalažljivost, ljubaznost i zadovoljstvo u radu s klijentima
- Poznavanje MS Officea/Google
- Poznavanje rada na računaru
- Sposobnost rješavanja problema na učinkovit, brz i ugodan način
- Visoka orijentacija na klijente
- Sposobnosti rješavanja upita
- Sposobnost rada u timu
- Pouzdanost
- Nezavisnost
- Ambicija
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