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Mplus GroupPosted 14 months ago

Specijalist korisničke podrške na engleskom jeziku (m/ž)

HybridSarajevo, Federation of B&H, Bosnia and Herzegovina

Full Time

Job Summary

Handle customer inquiries as the first point of contact for all questions regarding our brands, services, and products. Deliver problem-solving in an efficient, fast, and pleasant manner while maintaining high client orientation and a positive, motivated demeanor. Utilize strong communication skills and excellent English proficiency to assist users with their issues, leveraging MS Office/Google tools and computer literacy to resolve tickets. Work within a team environment supported by experienced members, adhering to a flexible remote schedule across BiH with access to modern equipment and internal benefits. Join our international BPTO company to develop your career in a dynamic, professional team focused on customer care and technology solutions.

Required Qualifications

  • Odlične komunikacijske vještine
  • Izvrsno znanje engleskog jezika, pismeno i usmeno
  • Snalažljivost, ljubaznost i zadovoljstvo u radu s klijentima
  • Poznavanje MS Officea/Google; poznavanje rada na računaru
  • Sposobnost rješavanja problema na učinkovit, brz i ugodan način
  • Visoka orijentacija na klijente, sposobnosti rješavanja upita i sposobnost rada u timu
  • Pozitivnu, motiviranu ličnost sa visokom radnom etikom
  • Pouzdanost, nezavisnost i ambiciju

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