Specialty Sales Team Leader (Daphne, AL)
$42,640–$46,800 year
On-siteDaphne, Alabama, United States
Job Summary
Lead a team of hourly consultants by assigning daily tasks based on planned workload and guest traffic patterns while ensuring alignment with weekly and monthly business priorities. Consistently deliver guest experience commitments by training team members, observing operations, and providing feedback to hold them accountable for consistent execution. Manage the sales floor by planning merchandising sets, updating planograms, and maintaining visual presentations to support seasonal trends and ensure product availability. Coordinate backroom processes, replenishment, and safety compliance while leading team execution of best practices and onboarding. Partner with third-party vendors to uphold brand standards and support guest services such as cashier duties and order pickups.
Required Qualifications
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations as needed
- Climb up and down ladders as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
- Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Desired Qualifications
- Ability to effectively lead and coach others
- Guest service fundamentals and experience building a guest-first culture on your team
- Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
- Leading multiple businesses while balancing team member expertise and effectively leading teams in each department
- Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
- Ability to effectively lead and coach others
- Previous retail experience preferred, but not required
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