Specialty Operations Manager
On-siteMooresville, North Carolina, United States
Job Summary
Oversee a team of Specialty Operations Consultants and Analysts while managing project development, implementation, and process improvements for assigned client groups. Conduct day-to-day store specialty operations support covering sales, service, technology, omni-channel, and communications. Lead workload planning, schedule field feedback sessions, and utilize analytics to identify ROI and cost savings. Collaborate cross-functionally to deliver best practices, recommend vendors, and communicate continuous improvement solutions to directors and stakeholders. Requires direct stakeholder engagement and frequent time in the field to meet business needs.
Required Qualifications
- Bachelor's degree Business, Management, Operations, or related field
- 6 Years Related Industry Experience (Installation, Repair or US Home Improvement)
- 6 Years Experience in data analytics, performance reporting
- 1-3 years of experience leading teams and managing direct reports
- Location: Mooresville, North Carolina
Desired Qualifications
- 6 Years Experience in a Store Operations role (with an emphasis in Install and/or Specialty Sales experience)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.