Specialty Healthcare Coordinator
$39,520–$55,640 year
On-siteHenderson, Nevada, United States
Job Summary
Gain a financial commitment from patients to start diagnosed treatment by educating them on options, overcoming objections, and securing insurance pre-authorizations. Partner with Specialists to manage schedules, ensuring they remain full, staggered, and productive while facilitating communication for treatment plan changes and follow-up appointments. Prioritize specialty coordination and act as a Subject Matter Expert for complex treatment plans, utilizing the PDS system to support patient decision-making. Actively participate in daily morning huddles and monthly team meetings to track goals and metrics, while modeling company culture and maintaining strict compliance with state and federal regulations.
Required Qualifications
- High School Diploma or general education degree (GED)
- Travel might be required between offices
Desired Qualifications
- Prior course work or on-the-job training in the fields or dentistry, insurance, or business
- Knowledge of office practices, technology applications and patient insurances
- Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
- Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
- Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
- Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members
- Influencer (active listener/observer of behavior; creates a win/win need for change)
- Self-motivated, reliable individual capable of working independently as well as part of a team
- Ability to multi-task effectively without compromising the quality of the work
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extreme confidentially Patient records
- Organized, detail-oriented individual able to work in a fast-paced environment
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