Specialty Healthcare Coordinator
$46,800–$65,520 year
On-siteRenton, Washington, United States
Job Summary
Gain a financial commitment from patients to initiate diagnosed treatment by educating them on options and overcoming objections. Prioritize specialty coordination and consultation, acting as a liaison to facilitate communication, schedule considerations, and follow-up appointments across specialty, GP, and hygiene teams. Obtain necessary insurance pre-authorizations and manage Specialists' schedules to ensure they remain full, staggered, and productive. Achieve proficiency in the PDS system to assist patients in making informed decisions while maintaining compliance with company policies and regulatory bodies. Participate in daily morning huddles and monthly team meetings to track specialty goals and metrics.
Required Qualifications
- High School Diploma or general education degree (GED)
- Travel might be required between offices
Desired Qualifications
- Prior course work or on-the-job training in the fields or dentistry, insurance, or business
- Knowledge of office practices, technology applications and patient insurances
- Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
- Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
- Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
- Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members
- Influencer (active listener/observer of behavior; creates a win/win need for change)
- Self-motivated, reliable individual capable of working independently as well as part of a team
- Ability to multi-task effectively without compromising the quality of the work
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extreme confidentially Patient records
- Organized, detail-oriented individual able to work in a fast-paced environment
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