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Midwestern UniversityPosted 1 month ago

Specialty Care Veterinary Technician, Emergency Triage - AZ - College of Veterinary Medicine

On-siteGlendale, Arizona, United States

Full TimeMedium

Job Summary

Conduct primary and secondary surveys to assign patient acuity and initiate standing triage protocols for emergent cases. Coordinate patient flow from lobby to emergency treatment, activate code responses, and provide clear updates to clients and referring veterinarians. Independently triage routine and urgent client calls, document interactions in PIMS, and escalate red flags to clinicians. Mentor veterinary students and junior staff on triage processes while maintaining meticulous medical records.

Required Qualifications

  • High school diploma or GED
  • Must have regular, predictable, in-person attendance
  • Must be able to work in a constant state of alertness and safe manner
  • Proficiency in emergency and triage protocols
  • Strong interpersonal skills and ability to communicate with clients, students, and colleagues during high-stress situations
  • Strong verbal communication
  • Empathy
  • De-escalation
  • Real-time, time-stamped documentation in PIMS while on the a call
  • Willing to work flexible hours, including evenings or weekends as needed
  • Ability to adapt in a dynamic teaching environment
  • Commitment to continuing education and professional development
  • Ability to remain calm and focused during emergency situations
  • Must be able to stand for long periods
  • Must be able to lift animals or equipment up to 40 pounds without assistance
  • No inhibiting allergies to animals, hay, or dust
  • Must be able to find Material Safety Data Sheets quickly
  • Must know and use standard medical and business abbreviations
  • Must use proper medical terminology and spelling when speaking and writing
  • Must be reasonably familiar with infectious diseases, including their prevention and steps to reduce or eliminate transmission
  • Must know the most common zoonotic diseases (infections from animals to humans)
  • Basic proficiency in Microsoft Office applications including Word, Excel, and Outlook
  • Must be able to learn veterinary practice information management software

Desired Qualifications

  • CVT
  • 1-2 years of clinical experience in general practice or a small animal emergency/specialty setting
  • Minimum 2-4 years of progressive clinical experience
  • Demonstrates competency in a specific specialty area
  • 5+ years of progressive clinical experience in a specific specialty
  • Demonstrated advanced emergency services experience
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Able to coordinate code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Conducts initial vital sign acquisition
  • Monitors stable to moderately stable patients with direct oversight
  • Accurately documents triage findings
  • Handles routine inbound and scheduling-related client calls
  • Provides scripted status updates with oversight
  • Documents accurately in PIMS
  • Independently triages routine and urgent cases
  • Recognizes decompensation and initiates stabilization protocols
  • Independently triages urgent client calls
  • Obtains focused phone histories
  • Alerts emergency team
  • Provides clear instructions to the owner
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation
  • Trains and mentors incoming House Officers on triage processes
  • Serve as liaison between clinicians, technicians, leadership, and specialty services to optimize patient flow and outcomes
  • Contributes to workflow improvements
  • Ability to triage multi-patient arrivals and mass-casualty scenarios
  • Coordinates code responses and resource allocation

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