Specialist, People Support
On-site · Manila, Metro Manila, Philippines or Mandaluyong City, Metro Manila, Philippines
Job Summary
Specialist, People Support to resolve complex HR inquiries, interpret HR policies, maintain employee records in HRIS, generate HR reports, manage cases via ticketing system, collaborate with HR business partners, Payroll and Benefits, participate in process improvements, and ensure compliance with company policies. Requires strong communication, attention to detail, discretion with confidential information, and the ability to work independently and with a team.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
- Minimum of 3-5 years of experience in HR, with at least 2 years in an HR Shared Services or similar role
- Experience with HRIS systems (e.g., Workday, SAP, Oracle) and ticketing systems
- Experience with working on Artificial Intelligence (AI) automation projects
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