Specialist, Order to Cash (Korean speaker)
HybridKuala Selangor, Selangor, Malaysia
Job Summary
Process and manage customer orders from receipt through fulfillment, validating pricing, quantities, and delivery dates while coordinating with sales, supply chain, and logistics teams. Monitor order status to communicate updates, delays, or exceptions, and handle returns, cancellations, and credits in accordance with internal controls and SOPs. Support month-end activities including backlog reviews, billing accuracy, and revenue recognition coordination. Maintain accurate order records within ERP systems and identify process improvements to enhance efficiency. Handle internal customer inquiries and complaints professionally. Requires TOPIK Level 4 Korean and English proficiency, with a focus on end-to-end order processing and stakeholder liaison.
Required Qualifications
- Bachelor of degree in Accounting, Finance, Business Administration, Supply Chain or a related field
- 3–7 years of experience in order management, customer service, supply chain or shared services operations
- Hands on experience with ERP systems
- Strong understanding of order to cash (O2C) processes
- Excellent attention to detail and strong analytical skills
- Ability to manage multiple priorities in a fast paced environment
- Strong communication and stakeholder management skills
- Proficient in Microsoft Office (Excel, Outlook, Teams)
- Korean (TOPIK Level 4) and English
- Valid Driving License
Desired Qualifications
- Account Collections
- Adaptability
- Analytical Problem Solving
- Balance Sheet Account Reconciliations
- Business Support
- Compliance SOX
- Credit Management
- Financial Accounting Controls
- Financial Operations
- Human Resources (HR) Shared Services Advisory
- Interpersonal Relationships
- Preparation of Financial Reports
- Project Management
- Quantitative Analytics
- Vendor Management
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.