Specialist, Operations

Operations Specialist for a part-time climbing gym in Seattle. Responsibilities include greeting guests and new climbers, guiding facility orientations, assisting with front desk operations, processing purchases and account updates at the register, addressing customer questions, maintaining a clean and organized facility, restocking retail, ensuring waivers are signed, delivering safety guidance, facilitating group check-ins and events, assisting with gym programs and classes, participating in staff trainings, and collaborating with teammates to uphold an inclusive, welcoming culture. Key skills include customer service, effective communication, empathy, teamwork, basic safety procedures, and the ability to manage multiple tasks in a dynamic fitness environment.