Specialist On Field Operations

Proactively engage athletes to understand shopping needs, recommend products, and deliver a world-class experience. Uphold merchandising standards by executing floor set plans, managing signage, and ensuring inventory presentation meets replenishment requirements. Assist with onboarding and training new team members on best practices, expectational selling skills, and key operational processes. Promote customer participation in loyalty programs, warranty sales, and credit card enrollment while maintaining safety and loss prevention protocols. Deliver exceptional service to athletes of all abilities in a respectful, inclusive store environment.