Specialist Off Field Operations

Proactively engage athletes to understand shopping needs, deliver clear product information, and drive sales through expert recommendations. Assist with onboarding and training new team members on best practices, expectational selling, and operational processes. Serve as a go-to expert in designated categories to ensure smooth execution, maintain floor set plans, and uphold merchandising standards. Promote customer participation in loyalty programs and warranty sales while fostering a respectful, inclusive environment. Adhere to safety, loss prevention, and standard operating procedures to keep the store athlete-ready.